Knowledgebase - StackLinux.com

How invoices and payments work Invoices appear in your portal under Billing > My Invoices about two weeks before their due...

Upgrading your plan (no upgrade fees, ever) When your site grows, your plan grows with it. You only ever pay the price difference between...

Ordering addons Addons are optional extras that attach to your existing plan. Find them under Store > Product...

Cancellations and the 30-day guarantee You can cancel any service from its service page using Request Cancellation, or by opening a...

Adding users to your account You can give colleagues or developers their own login without sharing your password.Click your...

Understanding your invoice line items Your invoice may show several rows even if you think of your hosting as one thing. That is...

Payment methods we accept PayPal is our standard payment method for store orders. You will receive each invoice in the...

Annual vs monthly billing Every plan is available monthly or annually. Annual billing costs 10x the monthly price, so you...

What happens if a payment is missed Life happens: cards expire, emails get buried. Here is how we handle it.If an invoice passes its...

Requesting a quote for custom or enterprise work If your project does not fit a listed plan (custom infrastructure, high-availability setups,...